I just helped my friend get rid of some Malware on her computer, and now it's having a new problem: After using it for a few minutes it restarted itself, but froze after showing the "Acer" screen for about two seconds. Now every time she tries to start it, it goes to that same blank screen and freezes.
We deleted the Malware by putting the computer into safe mode, then using the short cut for the Malware (Specifically it was Security Protection) to open up the file location and delete it from there. After emptying the recycling bin we restarted the computer, and then the above happened. (At first we tried using RKill to stop the Malware from stopping computer processes, but that didn't end up working).
The computer is an Acer Aspire One Netbook. It was running Windows 7. Here is the SNID # if you want to look it up online: 00626965816
If anyone could give me some help, that would be fantastic - Hopefully it's just something small that I haven't thought of yet. Let me know if you need anymore information on the computer.
One of these days there's gonna be a real profound quote down here.